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Time, Meaning and Existential Labour: Lessons from Katie Bailey

This Meaningful Work Matters episode features Dr. Katie Bailey, a Professor of Work and Employment at the King’s College London. Her research focuses on meaning and purpose at work, temporality and interstitial times and spaces in organizations, employee engagement, and strategic human resource management.

Katie takes us on a tour of the various ways that meaningful work has been defined in the academic literature, the ways that time truly matters when it comes to finding meaning at work, and how we can create an ethical environment for meaningful work by reducing the gaps between what we say and what we do when it comes to designing roles, tasks, interactions, and building organizational cultures that support individuals as they pursue meaningful work.

The Multi-Faceted Nature of Meaningful Work

Bailey has spent years exploring the complexity of meaningful work in research and practice. She emphasizes that meaningful work goes far beyond job satisfaction or employee engagement because it is intertwined with our most human sense of identity and purpose. She notes that in the literature, there are many different definitions of meaningful work, but they can be primarily broken down into two broad perspectives:

  1. Subjective Dimension: From one perspective, meaningful work is seen as subjective, essentially down to the individual. It's in the eye of the beholder, where people decide daily whether their work is subjectively meaningful to them. Psychologists who regard meaningful work as an attitude similar to job satisfaction often hold this view. It's a personal assessment based on individual feelings and perceptions.

  2. Objective Dimension: The other perspective views meaningful work as an objective attribute that some jobs have and others don't. This view is shared by sociologists, ethicists, and political theorists. They believe that society objectively determines meaningful work, with specific attributes that make it meaningful. These attributes include autonomy, dignity, freedom, and receiving feedback. Jobs possessing these characteristics are considered meaningful objectively, regardless of an individual's feelings or perceptions.

Four Pillars of Meaningful Work

Bailey points to the work of Marjolein Lips-Wiersma, who maps meaningful work into four key pillars: contribution, belonging, self-actualization, and being your best self. These pillars provide a roadmap for individuals and leaders to assess and enhance the meaningfulness of their work. Contribution emphasizes the impact of one’s work on the greater good while belonging underscores the importance of community and connection in the workplace. Self-actualization speaks to the personal growth and development that work can foster, and being your best self highlights the alignment of work with one’s core values and strengths.

 

The Role of Time in Finding Meaning

Bailey’s insights into the temporal aspects of meaningful work are pioneering. She highlights how autonomy and the freedom to manage one's time can significantly influence the sense of fulfillment in one's job. However, her latest research explores how the ability to see past contributions or future impact can all influence perceptions of meaningfulness. Bailey shares a fascinating example of her research with stonemasons repairing centuries-old cathedrals in the UK. By seeing the "banker marks" left by prior workers hundreds of years ago and knowing their marks would be viewed similarly far into the future, stonemasons tend to feel a profound long-term connection to their work.

The Double Edge of Meaningful Work

Bailey points out many positive benefits to individual well-being and organizational performance when people are engaged in meaningful work. Still, there are dark sides to meaningful work, which are essential to be aware of. She highlights two key aspects:

  1. Sacrifices for Meaningful Work: Bailey points out that when individuals see their work as deeply meaningful, they might be willing to make detrimental sacrifices to their well-being. This suggests that pursuing meaningful work can sometimes lead to neglecting personal health, work-life balance, or other aspects of life, as the individual becomes overly invested in their work.

  2. Existential Labor: Another concept Bailey discusses is "existential labor." This occurs when organizations put intense cultural pressure on employees to find their work meaningful. Employees might be continually told that their work is meaningful and fulfilling. However, if they don't genuinely feel that sense of meaningfulness, they may start acting as if they find their work meaningful when they do not. Existential labor is the act of pretending or performing to meet external expectations. It can be seen as a form of emotional labor where employees must manage and modify their emotions and expressions to align with organizational expectations, even if these do not reflect their true feelings.

Ethical and Practical Insights for Fostering Meaning

Bailey emphasizes the importance of organizations creating an environment that enables individuals to find their version of meaningfulness. Bailey discusses the critical role of leaders in creating an environment where meaningful work is accessible to all. This involves a commitment to ethical leadership practices, prioritizing employee well-being, and aligning organizational goals and job design with espoused values. From a practical standpoint, Bailey suggests ways to embed meaningful work into the fabric of organizational culture. This includes designing roles that provide a sense of significance, encouraging positive interactions among team members, and aligning tasks with a clear and compelling organizational purpose. These strategies are essential for leaders aiming to reconcile personal values with work demands and those seeking to manage stress and prevent team burnout.

Final Thoughts

Katie Bailey’s profound insights on meaningful work remind us that the journey to finding meaning in our professional lives is deeply personal yet universally impactful. Meaningful work is not just about the tasks we perform but also about the environment we cultivate, the relationships we build, and the ethical considerations we uphold.

As professionals and leaders striving for positive change, let's embrace the responsibility of creating an ecosystem where every individual can discover what meaningful work means to them. In doing so, we enhance our experiences and contribute to a culture of well-being and purpose that extends far beyond the walls of our workplaces.

The Meaning of Meaningful Work: Lessons from Michael Steger

In the latest episode of Meaningful Work Matters, host Andrew Soren engages with Michael Steger, a luminary in the realm of meaningful work and life. Steger, a Professor of Psychology and Founding Director of the Center for Meaning and Purpose at Colorado State University, delves into the intricacies of finding coherence, purpose and significance in our personal and professional lives. This episode is a must-listen for leaders and practitioners keen on truly understanding the complexities of meaningful work.

Personalization of Meaning:

The podcast begins by emphasizing the highly individualized nature of finding meaning in life and work. Steger points out that each person's journey to discovering purpose is shaped by their unique experiences, values, and aspirations. This personalization of meaning challenges the one-size-fits-all approach and encourages leaders to recognize and honor the diverse paths employees may take in their search for significance.

Dimensions of Meaning:

Steger introduces listeners to the four critical dimensions of meaning: coherence, purpose, significance, and mattering. He explains that coherence involves understanding one's life and place in the world, while purpose is about having a sense of direction and motivation. Significance, on the other hand, relates to the feeling that one’s life has inherent value. A fourth dimension of mattering - related to how one adds value, has also emerged more recently in the literature. This framework helps in demystifying the often abstract concept of meaning, also helping individuals and practitioners understand that there are multiple paths to meaning for all of us. Steger argues that meaningful work should contribute positively to the broader venture of one's life, aligning with personal values and goals. This perspective shifts the focus from mere job satisfaction to a more holistic view of how work integrates into and enriches an individual's life.

Leadership and Meaningful Work:

The role of leadership in creating environments conducive to meaningful work is another focal point of the discussion. Steger introduces the 'CARMA' model – a framework comprising clarity, authenticity, respect, mattering, and autonomy – as an evidence-based guide for leaders. This model emphasizes the importance of clarity of communication, authentic interactions, mutual respect, recognizing how each employee’s contribution matters, and allowing autonomy. These leadership behaviors have been shown to cultivate workplaces where employees feel valued, understood, and connected to their work on a deeper level. They have also been shown to increase an employee’s willingness to recommend their workplace as a great place to work to others.

Systemic Perspective on Meaningful Work:

It is important to take a systemic perspective to meaningful work. Steger stresses the need to consider the broader societal and organizational contexts that shape individual experiences of meaning at work. This underscores the complexity of the issue and the necessity for leaders and organizational practitioners to be aware of the various external factors that can impact the sense of meaning and purpose employees find in their work.

This episode of "Meaningful Work Matters" is filled with insights for anyone committed to creating a more meaningful work environment. The conversation not only sheds light on the nuanced nature of meaning in work but also offers practical strategies for fostering an enriching workplace. For organizational leaders and practitioners in positive psychology, Steger’s perspectives serve as a valuable guide in the quest to enhance the sense of purpose and fulfillment within their organizations.

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