Professional Identity

How Storytelling Shapes Identity and Growth: Lessons from Latika Nirula

What helps someone grow into a new identity at work, particularly when it doesn’t quite feel like theirs yet?

In this episode of Meaningful Work Matters, Andrew Soren speaks with Dr. Latika Nirula, Director of the Centre for Faculty Development at the University of Toronto’s Temerty Faculty of Medicine. A teacher, researcher, coach, and faculty developer, Nirula has held education leadership roles across the academic health system. Her work focuses on enhancing teaching performance, supporting identity development among clinical educators, and fostering communities of practice within healthcare education.

Together, Nirula and Soren explore the role of identity, vulnerability, and relationship in meaningful work, and what it looks like to support someone as they grow into a new role with confidence, clarity, and care.

The Layered Nature of Identity

A central theme in Nirula’s work is identity. She considers identity as something shaped through experience, reflection, and relationship. Many of the clinical teachers she supports identify first as healthcare providers. Teaching is something they do regularly, but they don’t always see it as part of who they are.

In one coaching session, a physician described how often they mentored residents, facilitated clinical discussions, and modeled professional values. Despite this, they didn’t consider themselves a teacher. With support and time to reflect, they began to recognize that these actions were central to how they contributed to their workplace. Eventually, they offered to lead a session for colleagues, wanting to share what they had learned about teaching and identity.

Nirula sees this kind of transformation often. Faculty development, in her view, is about helping people grow into roles they may not yet feel ready to claim.

Imposter Syndrome as a Developmental Signal

Both Nirula and Soren reflected on their own experiences of feeling like outsiders in their respective fields.

Nirula encourages people to approach those feelings with curiosity. Imposter syndrome often shows up during periods of change, especially when we’ve stepped into something new and haven’t yet integrated it into how we see ourselves.

“We need to challenge the idea of expertise as a finish line. Growth is always unfolding.”

In her coaching and leadership work, Nirula focuses on cultivating adaptive expertise: the ability to learn, reflect, and evolve in changing contexts. In high-stakes environments like healthcare, this means making space for discomfort and recognizing it as part of the process.

Burnout, Capacity, and the Pressure to Do More

Nirula and Soren then discuss the growing strain on healthcare educators today.

As the number of learners increases, clinicians are being asked to take on more teaching while still managing their existing clinical responsibilities. Many are already stretched thin, and these added expectations can contribute to burnout.

Nirula recognizes the pressure and encourages a shift in perspective.

She suggests that when clinicians see teaching as part of their clinical identity, it feels more sustainable. Teaching does not have to be a separate task. It can be woven into the work they are already doing.

She shares examples from her coaching practice, where small changes, like offering feedback during a patient interaction or explaining a decision aloud, help clinicians teach in real time. These micro-moments can be powerful, and they don’t require extra time or preparation.

Community and Storytelling Create Belonging

Throughout the episode, Nirula returns to the importance of connection. She believes that people develop a sense of identity through community. When educators have space to talk, reflect, and learn together, they feel more grounded in their roles.

At the Centre for Faculty Development, Nirula and her team create programs that support this kind of connection. Some are long-term cohorts, while others are single workshops. Regardless of the format, the goal is the same: help clinical educators feel like they are part of something meaningful.

One of the most effective tools they use is storytelling.

Nirula often asks educators to describe a moment when they truly felt like a teacher. These reflections often unlock a deeper sense of purpose. Her team also works to bring patient and family voices into the classroom, helping clinicians reconnect to the people they serve.

Try a “Critical Conversation” With Your Team

One of the most practical takeaways from this episode is Nirula’s quarterly team ritual called critical conversations. Here’s how it works:

  • Invite one team member to choose a personal or professional topic they’re curious about.

  • Block two hours during paid work time for the whole team: the first hour is for individual pre-work (reading, listening, or reflecting on the topic), and the second hour is a group dialogue led by the team member who selected the topic.

  • Come together with three ground rules: bring curiosity, kindness, and a commitment to one another’s growth.

These conversations create space for questions that matter and nurture the kind of culture where people feel seen and supported as they grow.

What This Means for Meaningful Work

Nirula’s approach reminds us that meaningful work becomes possible when we’re supported through moments of uncertainty and allowed to reflect on who we are becoming. It takes community, conversation, and space to grow.

Whether you’re stepping into a new role, supporting others in theirs, or simply navigating change, this episode offers a grounded, thoughtful perspective on what helps people move forward with confidence.

Resources for Further Exploration

  • Centre for Faculty Development (CFD) → Learn More

  • Supporting a teacher identity in health professions education: AMEE Guide No. 132 → Learn More

Beyond the Billable Hour: Lessons from Anne Brafford [Parts One & Two]

In this two-part episode of Meaningful Work Matters, host Andrew Soren explores the complex intersection of meaningful work, identity, and the legal profession with Dr. Anne Brafford. A former Big Law equity partner turned well-being consultant and researcher, Brafford brings unique insights from both her personal journey and her academic research into how lawyers find - or struggle to find - meaning in their work.

Brafford is the owner of Aspire, an education and consulting firm for the legal profession, and a founder of the Institute for Well-Being in Law. Her work focuses on the intersection of inclusion, engagement, and well-being in legal workplaces, informed by both her practical experience as a former equity partner at one of the nation's largest law firms and her academic credentials - a PhD in positive organizational psychology from Claremont Graduate University and a Masters of Applied Positive Psychology (MAPP) from the University of Pennsylvania.

A Journey from Dream to Reality

Brafford's relationship with law began early - at age 11, she already knew she wanted to be a lawyer. As a first-generation college student who went on to achieve her childhood dream, becoming not just a lawyer but an equity partner at a prestigious firm, her story exemplifies both the allure and complexity of pursuing meaningful work in the legal profession.

What drew her specifically to employment law was its inherent connection to human psychology and problem-solving - themes that would later influence her transition into well-being research and consulting.

However, after achieving the pinnacle of success in Big Law, Brafford found herself grappling with questions about meaning and purpose: "After the achievement ran out… then there wasn't much left as far as meaningfulness went."

The Moral Dimension of Legal Practice

Brafford shares a powerful story about her mentor Carol, who demonstrated how lawyers could provide both legal and moral guidance to clients.

In an environment where law is often approached as amoral, Carol stood out by consistently incorporating ethical considerations alongside legal risk assessments.

Moral Leadership in Practice
  • Going beyond legal risk assessment to consider ethical implications
  • Acknowledging the human impact of business decisions
  • Building trust through consistent demonstration of care for broader interests
  • Creating space for moral reflection in client conversations

"My mentor would get involved in very tricky employment issues, like discharge issues always have a lot of moral weight to them," Brafford explains. "You're taking a person's livelihood away from them. But sometimes our clients forget that.

This approach manifested in practical ways, such as advising clients not just on legal risk but on moral implications - like the impact of terminating an employee just before their pension vested. Carol's example gave Brafford "permission and courage to develop more of that moral sensibility" in her own practice.

Identity and Gender in Legal Practice

Brafford's research illuminates patterns in how gender shapes career motivations and experiences in law. While law schools have maintained gender parity for decades with roughly 50% female enrollment, only 20-30% of law firm partners are women. This dramatic drop-off points to deeper systemic issues around how different identities experience and pursue meaningful work.

Her research reveals that women lawyers consistently cite meaningful work as a primary motivator for their careers, while men more frequently emphasize financial success and provider roles. These differences reflect broader societal patterns and expectations that shape how men and women approach their professional lives.

"When work gets hard, men can find more value in their provider role of this is hard, but I'm doing this for my family," Brafford notes. "Women who have not been socialized into that role... when it gets hard and meaningfulness is being drained, there's a bigger question of why am I doing this?"

Positive Changes in Legal Organizations

The conversation reveals encouraging developments in how law firms are evolving to create more meaningful work environments.

The COVID-19 pandemic, coupled with broader societal movements, has catalyzed significant cultural shifts. Law firms are increasingly taking public stances on important social issues and articulating clear organizational values - a dramatic departure from their traditionally neutral positioning.

Brafford highlights one particularly innovative example: a law firm's groundbreaking parental leave policy that challenges traditional hierarchies by offering expanded leave options that apply equally to all employees - not just lawyers. This approach recognizes that meaningful work environments must address both the professional and personal needs of their people.


In part two of our conversation with Dr. Anne Brafford, she delves into Self-Determination Theory (SDT) - a framework for understanding human motivation and flourishing that has profound implications for creating meaningful work environments.

Understanding Self-Determination Theory

At its core, Self-Determination Theory proposes that people share three basic psychological needs essential for optimal functioning and motivation: relatedness, competence, and autonomy.

As Brafford explains:

"We either need to figure out how to satisfy these needs ourselves, or even more so, our context needs to help support those needs."

Relatedness encompasses both close interpersonal relationships and a sense of belonging within significant groups or communities.

Competence reflects the need to feel effective and see that actions impact the environment.

The third need, autonomy, is often misunderstood. "Under self determination theory, autonomy isn't about independence," Brafford clarifies. "It's more about volition and authenticity - do I feel like I'm doing this because I'm being compelled, or do I feel that I am self-authoring, doing it because I am choosing to and because it aligns with my values and identities?"

The Quality of Motivation

Beyond identifying these core needs, SDT revolutionized our understanding of motivation by moving away from simple "on/off" models. Instead, motivation exists on a continuum of quality, ranging from amotivation (complete lack of motivation) through various forms of external motivation to fully autonomous motivation.

"What the theory proposes is that when our needs are satisfied in our context, we are more likely to be autonomously motivated in that context," Brafford explains.

This quality spectrum includes:

  • Amotivation: No motivation or connection to the task at hand

  • External motivation: Acting due to force or external rewards

  • Introjected motivation: Partially internalized but driven by guilt or ego

  • Identified motivation: Actions aligned with personal values

  • Integrated motivation: Full alignment across all aspects of identity

  • Intrinsic motivation: Acting from pure enjoyment or interest

Creating Conditions for Meaningful Work

The research shows remarkable connections between autonomous motivation and meaningful work. "What the research has found is that autonomous motivation is really strongly related to meaningful work - like 0.83 in one study," notes Brafford. "You're just not going to get meaningfulness at work unless you have autonomous motivation."

This insight has profound implications for leadership. Rather than relying on command-and-control, effective leaders focus on understanding what matters to their people and helping create conditions where they can connect their work to their values.

Supporting Psychological Needs in Practice

For organizations and leaders looking to foster meaningful work environments, Brafford emphasizes several key practices:

  1. Get to know people as individuals - understand their values, interests, and priorities

  2. Help frame the significance of work in ways that connect to what matters to them

  3. Structure work to support feelings of competence and growth

  4. Create opportunities for high-quality relationships and belonging

  5. Allow appropriate autonomy in how work gets done

Individual Agency in Need Satisfaction

While organizational support is crucial, Brafford also highlights the importance of individual "needs crafting" - proactively shaping our work to better meet psychological needs. This requires self-awareness and mindfulness about values and needs, along with the psychological flexibility to pursue them effectively in the moment.

Looking Ahead

The implications of Self-Determination Theory extend far beyond individual workplace satisfaction.

When organizations create environments that support basic psychological needs, they see improvements in engagement, wellbeing, performance, and retention. This science-based approach offers practical pathways to make work more meaningful for everyone involved.

Resources for Further Exploration