Psychological Well-Being

How to Make Work Psychologically Rich: Lessons from Shigehiro Oishi

For years, happiness and purpose have shaped how we think about well-being. But according to Shigehiro Oishi, Professor of Psychology at the University of Chicago, there’s a third dimension that might be just as essential, especially for those seeking depth in both life and work.

Oishi is a leading researcher in the psychology of well-being whose work has helped expand our understanding of how people across cultures define and pursue a good life. His latest research centers on psychological richness—a concept that adds texture, curiosity, and complexity to traditional models of well-being.

In this episode of Meaningful Work Matters, we sit down with Oishi to explore how this framework challenges conventional thinking, what it means in the workplace, and how we can invite more richness into our daily lives, even in subtle ways.

Psychological Richness Defined

Psychological richness is the idea that a good life isn’t only about feeling good (happiness / hedonia) or doing good (meaning / eudaimonia). It’s also about experiencing a wide range of emotions, ideas, and moments—especially the unexpected ones.

Unlike happiness, which favors comfort and pleasure, and meaning, which often stems from stability and service, psychological richness is defined by:

  • Novelty and variety

  • Complexity and surprise

  • Moments that shift our perspective

As Oishi puts it:

“It’s not always pleasant—but it adds texture, wonder, and growth.”

He likens it to eating dark chocolate: a sensory experience that’s sometimes bitter, complex, and memorable.

Why Psychological Richness Matters

Research from Oishi and his colleagues suggests that people who pursue psychological richness are:

  • More curious and open to new experiences

  • More likely to take intellectual or creative risks

  • Less likely to avoid discomfort if it leads to personal growth

In one study, students who self-identified as psychologically rich were more likely to choose challenging classes—not for the grade, but for the learning. In another experiment, simply reflecting on the value of richness increased participants’ willingness to wait (at a cost) to satisfy their curiosity.

Psychological richness, in other words, invites exploration for its own sake. It helps people engage with life not just for outcomes, but for the stories and perspectives they collect along the way.

Psychological Richness at Work

How does this idea show up in the workplace?

Soren and Oishi explore how certain jobs, like those in the arts, often rank low in satisfaction and even meaning, yet still attract and retain people because of their psychological richness. These roles tend to offer:

  • Freedom and autonomy

  • Creative problem-solving

  • A sense of unpredictability or play

Oishi highlights data showing that while social workers or teachers often rate their jobs as deeply meaningful, editors and artists don’t always do the same—yet they still choose to stay. One likely reason? Their work is stimulating, dynamic, and creatively engaging, even if not always fulfilling in a traditional sense.

Psychological richness also helps explain why some people thrive in fast-paced, ambiguous environments, while others find comfort and satisfaction in routine. It’s not that one is better than the other. Rather, different people (and roles) may emphasize different forms of well-being.

Simplicity vs. Complexity: The Case for Generalists

Another practical insight from Oishi’s research: generalists tend to experience more psychological richness than specialists.

In studies where participants imagined themselves in narrowly defined, repetitive roles versus more open-ended, cross-functional ones, those in “generalist” scenarios reported greater curiosity and psychological engagement. They also scored higher on behavioral measures of curiosity.

This doesn’t mean specialization is bad. But for organizations looking to spark innovation and learning, it suggests that task variety, cross-disciplinary teams, and autonomy can help create environments that support psychological richness.

Even in structured jobs, small tweaks can make a difference. For example, changing a routine, trying a new route to work, or reframing a task through metaphor or storytelling.

Challenges and Considerations

While psychological richness offers many benefits, it’s not without limits. Oishi notes that high levels of novelty and complexity can also lead to overwhelm, especially if experiences aren’t processed or integrated over time.

He cites the example of Anthony Bourdain, whose life was filled with adventure and cultural exploration, but who still struggled with meaning and coherence. Without reflection, even a life filled with experiences can feel fragmented or hollow.

Richness works best when paired with the ability to make meaning from experience. Otherwise, it risks becoming noise rather than depth.

Takeaways

  • Psychological richness is a third, vital dimension of well-being. It complements happiness and meaning by emphasizing complexity, exploration, and new perspectives.

  • Curiosity and growth often stem from discomfort. People who value richness are more willing to try unfamiliar things, take intellectual risks, and learn from unexpected situations.

  • Work can be rich, even when it’s not always meaningful or satisfying. Roles that allow creativity, autonomy, and surprise can offer value beyond traditional success metrics.

  • Psychological richness can be cultivated. Even small changes—like saying yes to a stretch assignment or taking a new path to work—can enrich our experiences.

  • Reflection matters. To truly feel psychologically rich, we must integrate and make sense of our experiences—not just accumulate them.

Final Thoughts

A good life isn’t always sweet. Sometimes it’s complex. Sometimes it’s uncomfortable. But as Shige Oishi reminds us, it’s often those experiences that stay with us. The ones that challenge our assumptions, stretch our thinking, and add layers to our story.

If we want to design lives and workplaces that are truly fulfilling, we may need to look beyond happiness and meaning alone. Psychological richness invites us to embrace life’s full spectrum, and in doing so, discover a more complete picture of well-being.

Resources for Further Exploration

Balancing Meaning and Boundaries: Lessons from Healthcare Professionals with Donna Gaffney

Finding the delicate balance between personal meaning and professional boundaries in our lives can often feel like a tightrope walk. This challenge is particularly palpable in healthcare, where healthcare professionals often find themselves navigating the complexities of life and death, suffering, and healing.

The concept of meaningful work has gained increasing attention in recent years, drawing interest from organizational scholars, psychologists, and those in search of a more profound sense of purpose in their careers. While meaningful work can offer a plethora of benefits, it comes with its own set of unique challenges, especially finding ways of managing the boundaries between work and life.

Donna Gaffney, a seasoned psychotherapist and trauma nurse educator, shares her insights and experiences in her newly published book Courageous Wellbeing for Nurses: Strategies for Renewal.

Donna passionately underscores the transformative power of storytelling within the healthcare realm. She believes that sharing personal narratives not only helps healthcare professionals navigate their emotions but also fosters connections with empathetic peers and breathes purpose into their work.

Amid the unique challenges of the COVID-19 pandemic, Donna volunteered with the Emotional PPE Project, conducting webinars for nurses on self-compassion and moral distress, later turning these insights into a book celebrating healthcare professionals' resilience. Her book showcases how nurses, initially hesitant, embraced their stories, highlighting their resourcefulness and growth amidst adversity.

The Double-Edged Sword of Meaning

The COVID-19 pandemic and its aftermath has posed an unprecedented challenge for healthcare professionals worldwide. The profound meaning they derive from saving lives, paradoxically puts them at risk of boundary inhibition and exploitation. In 2021, healthcare employees experienced the highest levels of overtime in more than a decade with more than 21% of health occupation workers in Canada, engaged in overtime work. On average, they put in 8.2 hours of paid overtime and 5.8 hours of unpaid overtime each week. The relentless pressure to continue delivering care at all costs took a toll on their mental and physical well-being.

However, Donna observed that the nurses' experiences harnessed their skills, talents, and assets to overcome challenges and foster personal and professional growth. Their journey aligned with the six dimensions of well-being, as outlined in Carol Ryff's research:

  • Self-acceptance: Nurses embraced their unique qualities and learned self-compassion.

  • Positive relationships: They nurtured connections with colleagues and found support within their healthcare community.

  • Autonomy: Nurses displayed the courage to set boundaries and say no when necessary.

  • Environmental mastery: They adapted to the ever-evolving healthcare landscape and sought ways to make a positive impact.

  • Purpose in life: Nurses found renewed purpose in their work, motivating them to persevere.

  • Personal growth: Through reflection and storytelling, nurses experienced personal growth and resilience.

Activism and Advocacy:

Donna underscores the transformative power of activism and advocacy within the healthcare profession. Nurses often find meaning and fulfillment by advocating for their patients and communities. Whether it involves pushing for policy changes or participating in grassroots movements, nurses can channel their passion into creating positive change.

Organizational Support:

Donna also acknowledges the pivotal role of organizational support in bolstering the well-being of healthcare professionals. Some hospitals adopted a strategy of rotating nurses to different units every two weeks to prevent burnout. Additionally, organizations can provide platforms for healthcare workers to share their experiences and offer resources for their emotional well-being.

Finding Meaning in Suffering:

Donna's work underscores the value of finding meaning in suffering. Healthcare professionals, like all humans, encounter challenges and distressing situations in their work. By embracing narratives, setting boundaries, and engaging in advocacy, individuals can transform these experiences into sources of personal growth and resilience.

Courageous Wellbeing for Nurses serves as a beacon of hope for healthcare professionals and beyond seeking to navigate the complex terrain of meaningful work and boundaries in their demanding roles. It encourages them to reflect on their experiences, find support within their communities, and practice self-compassion as they continue their vital work in healthcare. Ultimately, it reminds us that healthcare professionals are not superheroes but dedicated individuals who deserve our unwavering support and recognition for their commitment to improving the well-being of others.

In the quest for meaningful work, it's essential to remember that while the rewards can be immense, preserving personal boundaries is equally vital. The insights shared by healthcare professionals offer valuable guidance, emphasizing the significance of self-care, support systems, advocacy, introspection, and clear boundaries. Striking this delicate balance is key to a fulfilling and sustainable career.

Resources

Overview: Impacts of COVID-19 on health care providers | CIHI.

Courageous Well-Being for Nurses | Hopkins Press

Meaningful Work, Well-Being, and Health: Enacting a Eudaimonic Vision